Retrac has been providing IT support in Melbourne, regional Victoria, and throughout Australia for over 10 years. We help our customers with reliable and user-friendly IT systems through our partnerships with Cisco, HP, and Microsoft.
We offer a comprehensive ticketing system and constant feedback loop with daytime availability during the week and emergency support 24/7, so there’s always help when you need it.
Our managed IT solutions allow you to benefit from efficiency, peace of mind, and uninterrupted growth for your business.
Count on the best Cisco-qualified technical staff in Melbourne to ensure your wireless, switches, server and security are properly set up.
Our helpdesk provides support for your entire environment, network, cloud and devices.
Our expert team will help you plan, source and implement your new IT equipment, services, Cloud or on-premise.
We provide IT support services that help you get the most out of your IT and cloud environment and enhance your business’s performance and profitability.
The availability of new technology and new tools has led to a radical shift in the way organisations do...
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What type of business do you think is the most vulnerable to cyberattack? Because media stories focus on major...
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The most recent cyber incident involving Optus, which resulted in the exposure of personal information of more than 9...
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Bringing new staff into the fold can be exciting and stressful for all parties involved. Fresh employees always have...
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There are only four months left of 2018, and already Australian small businesses have lost more than $2.3 million...
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Davidson Building Group builds homes. They are a family business helping families realise their dreams. As such, trust and...
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Do any of the following scenarios sound depressingly familiar to you? There’s a problem with your hardware and you...
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CCA Financial Planning knew they wanted to move to the cloud. Once industry software aligned, all they needed was...
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Just as technology keeps evolving, so too do the hackers and the increasingly sophisticated ways they successfully target businesses....
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The future of work is not something that’s looming in the distance—it is happening now. A big part of...
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All businesses fear cyber-attacks. Australian Growing Solutions (AGS) – a potting mix specialist and horticultural supply company – had...
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Retrac understands the technology spectrum required to keep The Entire Group delivering for its clients. Entire now has a...
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With the recent business implications overseas of the COVID-19 pandemic, if you haven’t already, now is the time to...
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With Melbourne enduring a strict second lockdown, it’s easy to feel like you’re living a real-life version of Groundhog...
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Between July 1st 2019 and June 30th 2020, the Australian Cyber Security Centre responded to 2,266 cyber security incidents and received 59,806 cybercrime...
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In our previous article, ‘Securing staff identities in the cloud, why it matters and where to start’ we discussed...
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Whenever we talk about security, we focus on protecting our organisations and reducing risk. And, for many, this is...
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Like many SMBs, our customers are frequently contacted by overzealous IT salespeople telling them that their accounts are not secure. These salespeople often use...
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Technology was the clear winner of 2020. Modern workplace solutions enabled the entire globe to move forward and overcome...
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If you have a subscription to Microsoft 365, chances are you’re across the core suite of applications available (think Word, Excel, PowerPoint, Outlook, OneNote...
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Recent research shows that 94% of businesses report security benefits after moving to the Cloud, while 82% report reduced...
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Have you migrated your small business to the Cloud? Most businesses have now made the leap to Cloud services...
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It might surprise you to know that small-to-medium-enterprises (SMEs) are increasingly the targets of cyberattack and data theft. Research...
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So, you’ve rolled out our Complete Cloud with Microsoft 365 and taken a peek at the many apps and tools available to you. Congratulations! You are well on your...
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When small businesses start out, it is typically on a lean structure and a small budget. At this point, investing...
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During COVID-19, on-premises operations decreased by 60.63%, with businesses making a global shift to cloud based, modern workplace technology. If you...
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Please note, the information and advice contained in this article is general in nature. For professional advice specific to...
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COVID-19 and working from home has really shaken things up over the last 2 years. The ‘pandemic years’ have...
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The Russia/Ukraine conflict raises the spectre of a surge in cyberattacks on countries supporting Ukraine – including Australia. That’s...
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The practice of Bring Your Own Device (BYOD) has grown over recent years with more and more businesses adopting...
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Passwords are a key line of defence for your business applications and data – we all know it. But...
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It’s easy to be confused by the file storage options that come with Microsoft 365. OneDrive for Business is...
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Apps are transforming almost every area of business, driving cost-efficiency, productivity and customer satisfaction. But did you know you...
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As a leading provider of managed IT security services and cloud consulting, Retrac is actively engaged in tracking and...
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